How do I claim with Momentum Life?

Answer:

If you, your nominated Beneficiary, or your legal representative need to make a claim under your Policy, you or they can make a claim. Here’s how:

Step 1: Reach Out

Give us a call at 0800 108 108 option 3 for Claims or email us at claims@momentumlife.co.nz to notify us about a claim. We’re open Monday to Friday, 9am to 5pm NZST.

Your dedicated Claims Manager will guide you and provide the required forms.

You can also download claims forms here.

Step 2: Share the Details

Complete the provided forms and email them, with the necessary documentation, to claims@momentumlife.co.nz

Alternatively, you can send by mail to:

Claims Manager
Momentum Life
PO Box 90136
Victoria St West, Auckland 1142

Step 3: Stay Connected

Your dedicated Claims Manager will take it from there, keeping you updated throughout the process. Once we have the claim form and required documentation, we’ll assess it, and valid claims will be paid promptly.


How soon will my claim be processed? 

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