For the second year in a row, Momentum Life has won a Feefo Gold Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers.
Momentum Life, one of New Zealand’s fastest growing direct-to-customer life insurance brands, has won the Feefo Gold Service Award for 2018, after receiving the same award for 2017. Gold Trusted Service is awarded only to businesses that use Feefo to collect genuine ratings and reviews from verified customers. Momentum Life has received this badge of honour based on its outstanding commitment to customer service, achieving a Feefo service rating of over 4.5 out of 5.0 between 1 January 2017 and 31 December 2017.
Russell Howden, Managing Director of Momentum Life, commented: “We are honoured to receive the Feefo Gold Service Award for the second year running. Following last year’s success, we worked hard to maintain our high service standards. We’re delighted that customers continue to recognise and appreciate our dedication to providing them with an excellent experience every time.”
Feefo is an independent ratings and reviews platform that provides the tools to collect genuine, purchase-verified reviews on behalf of over 4,000 businesses. They ensure that all feedback is authentic, matching each rating to a legitimate transaction. “Feefo is a helpful platform, both for us and for potential customers,” continued Howden. “Our reviews can be viewed with confidence, knowing that they reflect the experience of real Momentum Life customers, and that they are followed up by our Customer Service Team.”
Speaking on this year’s award, Andrew Mabbutt, CEO at Feefo, commented: “The Trusted Service award has always been about recognising those companies that go the extra mile. Once again, we have seen many incredible businesses using Feefo to its full potential, to provide truly memorable experiences for their customers – and rightly being awarded with our most prestigious accreditation. I look forward to the continual success of the businesses that work in partnership with Feefo throughout 2018.”
About Momentum Life
Momentum Life is one of the fastest growing direct life insurance brands in New Zealand, providing New Zealanders with easy-to-get, value for money insurance solutions.
Momentum Life is a proud supporter of Heart Kids, the only charity in New Zealand dedicated to providing lifelong care and support for children and families living with childhood heart defects (CHD). A portion of all Momentum Life first-year premiums are donated to support the valuable work Heart Kids does across the country.
Momentum Life is a part of BlueInc, a leading financial services group, specialising in delivering and administrating a range of quality insurance products across Australia and New Zealand, via their award-winning insurance brands.
To learn more please visit www.momentumlife.co.nz.